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Questions?
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My HostGator Review
I've been using HostGator since April 2005 to host several websites. The host I switched from was ok but their control panel interface was painfully slow and clumsy. HostGator's all around speed has been excellent! I'm only limited now by the speed of my cable modem.
The control panel (cPanel 10) makes setting up a website a breeze. The few times I did have minor issues, the instant online Chat support was excellent! My problem was solved promptly (which were mostly my own fault). I've used the support ticket support as well but quickly learned that most problems can be solved using the instant chat support. For more in depth problems, use the support tickets as they reach a higher level of tech support. Ticket turn around has been under a day, usually same day. They also have toll free phone support but I have yet to utilize this very convenient feature.
The services they offer with their plans put them right up at the top of anyone's short list. Their prices pull them right to the top of that list. $10/mo for 100GB of space and 1,000GB of bandwidth is an excellent deal IMO. They have other shared hosting plans and offer dedicated servers and resellers options.
Uptime has been EXCELLENT! September and October their uptime was 100% and 99.995%, respectively. (Monitored by Aletra). If they do not meet their 99.9% uptime guarantee in any month, you can request a full month's refund for that month. You need to provide the server monitoring service and show them the log in order to receive the refund.
If you are changing web hosts, they have a very good tutorial on getting the switch completed without any down time for your webiste.
With every plan you get access to Fantastico DeLuxe which has 39 scripts that are easily installed through the cPanel.
Be sure to check out their numerous flash tutorials on using cPanel, FTP, and more.
Here's some good background info on the company.
Read HostGator's tips on choosing a web host.
I will continue to update this review as my time with HostGator continues. I plan on being here for a LONG time!
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