My HostGator Review
I've been using HostGator since April 2005 to
host several websites. The host I switched from was ok but their control panel
interface was painfully slow and clumsy. HostGator's all around speed has been
excellent! I'm only limited now by the speed of my cable modem.
The control panel (cPanel 10) makes setting up a website a
breeze. The few times I did have minor issues, the instant online Chat
support was excellent! My problem was solved promptly (which were mostly
my own fault). I've used the support ticket support as well but quickly learned
that most problems can be solved using the instant chat support. For more
in depth problems, use the support tickets as they reach a higher level of tech
support. Ticket turn around has been under a day, usually same day.
They also have toll free phone support but I have yet to utilize this very
convenient feature.
The services they offer with their plans put them right up
at the top of anyone's short list. Their prices pull them right to the top
of that list. $10/mo for 100GB of space and 1,000GB of bandwidth is an
excellent deal IMO. They have other
shared hosting plans and offer
dedicated servers and
resellers options.
Uptime has been EXCELLENT! September and October their
uptime was 100% and 99.995%, respectively. (Monitored by
Aletra). If they do not meet their 99.9% uptime guarantee in
any month, you can request a full month's refund for that month. You need
to provide the server monitoring service and show them the log in order to
receive the refund.
If you are changing web hosts, they have a very good
tutorial on getting the switch completed without any down time for your webiste.
With every plan you get access to Fantastico DeLuxe
which has 39 scripts that are easily installed through the cPanel.
Be sure to check out their numerous
flash tutorials on using cPanel, FTP, and more.
Here's some good background info on the
company.
Read HostGator's
tips on choosing a web host.
I will continue to update this review as my time with
HostGator continues. I plan on being here for a LONG time!
